Terms and Conditions
Last updated: 4 October 2026
1. About these terms
These terms apply when you book or use a repair service from Mobile Doctor Lucknow. By sending a booking request you agree to them.
2. Where we work
We serve Lucknow only. Our technician visits the home or office address you give us, so please enter it correctly with the right pincode.
3. Booking
A booking request is confirmed only after our team confirms it by call or WhatsApp. The exact arrival time is shared at that time. Please keep your phone reachable and be available at the address.
4. Prices
Prices shown on the site are starting prices. The final price is told to you after the technician inspects the phone, and no repair work is done without your approval. If you decline the repair, no work is carried out.
5. Parts and repair
The parts and work needed are explained to you before the repair begins. We may decline a repair that cannot be done safely at your doorstep.
6. Warranty
Repairs come with a 90-day warranty on the part replaced and the work done, as told to you by the technician at the time of repair. The warranty does not cover physical damage, liquid damage, tampering by others, or damage that happens after the repair.
7. Your data
Please back up your phone before our visit. We are not responsible for data loss during or after a repair.
8. Payment
Payment is made to the technician after the repair is completed and you are satisfied that the work is done.
9. Cancel or change
To cancel or change a booking, call or WhatsApp us before the technician leaves for your address.
10. Reviews
Customer reviews are checked by our team before they appear on the site. We may remove reviews that contain links, abuse, or private details.
11. Changes and contact
We may update these terms from time to time. Questions? Contact us:
Phone:
Email: